Terms of Service

By creating an account, accessing the Platform, uploading an amateur-radio log, submitting QSO information, generating or uploading an eQSL card, requesting a confirmation, participating in awards, or otherwise using the Service, you agree to these Terms and Policies.

If you do not agree, you should not use the Platform.

Where required, we may ask users to expressly accept updated Terms before continuing to use certain features.

Users must be legally capable of accepting these Terms under the laws applicable to them.

Amateur-radio features may require a valid or previously valid amateur-radio callsign.

Users must not falsely claim ownership or control of another person's callsign.

Where a club, special-event station, contest station, expedition, or other shared callsign is involved, the person managing the account must have appropriate authority to manage records associated with that callsign.

We may request reasonable verification where callsign ownership or authorization is disputed.

Users are responsible for maintaining the security of their accounts.

You must provide accurate information where information is required for account operation.

You must not: impersonate another operator; falsely claim another callsign; create accounts for fraudulent purposes; attempt to gain unauthorized access to another account; sell, transfer, or misuse accounts in violation of Platform rules; deliberately provide misleading verification information; or use another person's credentials without authorization.

Users are responsible for activity occurring through their accounts unless unauthorized access is promptly reported to us.

Suspected account compromise should be reported through Contact Us.

Except for user-owned content and third-party material, the Platform and its original software, interface, database structure, branding, graphics, documentation, algorithms, designs, and other original materials belong to the Platform operator or applicable licensors.

Users receive a limited right to use the Platform for its intended purposes.

Users must not, except where applicable law expressly permits: copy substantial portions of the Platform; reproduce our branding without permission; operate a misleading clone of the Service; circumvent technical restrictions; interfere with security systems; scrape the Platform in violation of applicable rules; use automated systems in a manner that materially harms the Service; or misrepresent another service as being operated or endorsed by us.

The Platform facilitates interactions between amateur radio operators.

We are generally not a party to relationships, communications, arrangements, promises, disagreements, exchanges, or transactions between users merely because the users met or interacted through the Platform.

A QSO, eQSL, confirmation, message, award claim, or other interaction does not create an employment, partnership, agency, joint venture, fiduciary, or contractual relationship between the Platform and the users involved.

Users remain responsible for their own conduct and communications.

The Platform does not guarantee another user's identity, honesty, accuracy, reliability, licensing status, operating activity, or intentions unless a specific Platform verification feature expressly states otherwise.

Users should attempt to resolve ordinary QSO disagreements respectfully.

Where appropriate, users may use Contact Us to report: suspected false confirmations; fraudulent logs; callsign impersonation; harassment; copyright infringement; account misuse; manipulation of awards; or other serious violations.

We may review available Platform records when investigating a complaint.

We are not obligated to adjudicate private disputes unrelated to the operation or integrity of the Service.

We aim to provide a reliable Service, but uninterrupted availability cannot be guaranteed.

The Platform may occasionally be unavailable because of maintenance, upgrades, technical failures, hosting problems, internet failures, security incidents, force majeure events, or circumstances outside our reasonable control.

Features may be changed, introduced, suspended, or discontinued. Where practical, we will attempt to minimize disruption.

Although we may maintain backups, users should maintain their own copies of important amateur-radio logs.

The Platform should not be treated as the user's only permanent logbook or archival system.

Users are encouraged to periodically export or retain copies of important records.

We cannot guarantee that deleted, corrupted, lost, or damaged information can always be recovered.

To the extent permitted by law, we are not responsible for loss caused by a user's failure to maintain reasonable independent backups.

To the extent permitted by applicable law, the Service is provided on an "as available" basis.

We do not guarantee that every QSO will match; every submitted record is accurate; every user is who they claim to be; every award calculation will always be error-free; the Platform will operate without interruption; all historical information is complete; or the Service will satisfy every external award organization's requirements.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

To the maximum extent permitted by applicable law, the Platform operator will not be liable for indirect, incidental, consequential, special, exemplary, or similar losses arising from use of the Service where such liability may lawfully be limited.

This may include losses resulting from inaccurate user logs, incorrect confirmations, disputes between operators, lost awards, unavailable services, unauthorized user content, third-party services, or loss of information that users were reasonably expected to back up independently.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

Users are responsible for their own unlawful conduct and content.

To the extent permitted by applicable law, a user may be responsible for losses, claims, or reasonable costs arising from their unlawful content, infringement of third-party rights, fraud, intentional abuse, or material violation of these Terms.

This provision does not impose liability where doing so would be prohibited by applicable consumer or other mandatory law.

We may investigate suspected violations and take proportionate action.

Possible actions include: warnings; removal of content; correction or invalidation of matches; invalidation of awards; feature restrictions; temporary suspension; or permanent account termination.

Serious fraud, security abuse, impersonation, repeated copyright infringement, or deliberate manipulation may result in immediate action.

Where reasonably appropriate, users may request review of significant moderation actions through Contact Us.

An appeal should identify the account or affected material and explain why the decision should be reconsidered.

We may maintain a decision where we reasonably determine that it is necessary to protect the Platform, other users, legal rights, or system integrity.

Users may stop using the Service at any time.

We may suspend or terminate access where reasonably necessary because of serious violations of these Terms, repeated violations, fraud, security threats, legal requirements, abuse of other users, copyright infringement, callsign impersonation, or deliberate manipulation of Platform systems.

Where appropriate and legally permissible, notice or an opportunity to remedy the violation may be provided.

The Platform will evolve. These Terms and Policies may therefore be updated to reflect new features, technical changes, legal requirements, security requirements, community needs, or changes to Platform operations.

The latest version should display an updated effective or revision date.

For significant changes, we may provide additional notice or request renewed acceptance where appropriate.

The governing law and dispute-resolution provisions applicable to the Platform should be determined according to the legal entity operating the Service and applicable mandatory consumer and data-protection laws.

Until the Platform operator's legal entity and jurisdiction are formally established, this section should not be interpreted as overriding any mandatory rights users have under applicable law.

Before commercial or large-scale public launch, this section should be completed following appropriate legal review.

If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions should continue to apply to the extent permitted by law.

Failure to enforce a provision on one occasion does not necessarily waive the right to enforce that provision later.

These Terms, together with any additional policies or feature-specific rules expressly incorporated into them, constitute the agreement governing use of the Platform. Mandatory rights provided by applicable law remain unaffected.